Wellness Complete Health Starter Kit

A subscription allows you to receive your favorite Herbaly products on a regular basis without needing to reorder each time. Subscriptions can be managed through your account.

All Herbaly subscribers receive 25% off all orders + free gifts on orders 2 to 6!

You can manage your subscription, including pausing or canceling it, through your account settings on our website. Access your customer portal by clicking here.

Yes, you can cancel your subscription at any time by managing it through your account settings on our website or contacting our support team.

Yes, you can pause your subscription within your account portal.

Subscribers receive benefits such as a 25% discount on all orders, free gifts on orders 2-6, early access to new products, and special promotions.

You can choose the frequency of your subscription deliveries when you set up your subscription. Our default option is 1 month, however other options include 2 months and 3 months.

Yes, subscribing to our products includes a 25% discount
compared to one-time purchases. In addition, subscribers receive a free gift on orders 2-6.

Yes, you can gift one of your upcoming subscriptions by entering the recipient’s address and details in your customer portal after clicking "Skip".

You can update your payment information in the account
settings section of our website.

Yes, you can login to your account portal and scroll down to
the “Skip” button. You’ll be able to choose between skipping 2 weeks or 1 month.

Yes, you can login to your account portal and scroll down to the “Edit frequency” button. Here you’ll be prompted with a calendar to set your next order date, as well as a drop down menu to change the frequency. The options are “Delivery Every 1 Month”, “Delivery Every 2 months”, or “Delivery Every 3 Months”.

Yes, providing your order hasn’t already shipped you can
login to your account portal and scroll down to the “Next Order Date” button. Once selected, a calendar will appear and you can choose your next order date.

Yes, you can login to your account portal and scroll down to the “Edit Products” button. Here you can add or remove products to your subscription.

Yes, you can login to your account portal and scroll down to the “Next Order Date” button and select when you’d like to next order to ship. You can also choose the “Skip” option to delay your order by 2 weeks or 1 month.

Orders typically take 4-8 business days to arrive within the continental USA when choosing Standard shipping.

Free Shipping is available on ALL orders over $100. This applies to both domestic and international orders

Yes, once your order has been shipped, you will receive a tracking number via email (and SMS if you subscribed)

We ship to a variety of international locations. For specific countries, please check our shipping policy on our website.

International order deliveries vary upon destination. An estimated timeframe will be provided at checkout.

If your package is lost or damaged, please contact our
customer service immediately to resolve the issue.

If your order is delayed, please contact our customer service for assistance. We will help you track your order and provide updates.

Currently, we do not offer samples. However, our products
come with a 30-day money-back guarantee, allowing you to try them risk-free.

You can change your shipping address if the order has not
yet been processed. Please contact customer service as soon as possible to make
changes.

We ship to most countries, but some restrictions may apply.
Please check our shipping policy for more details

Yes, we offer an expedited shipping option which you can
choose during the checkout process.

Currently, we do not offer the option to choose a specific
shipping carrier for expedited delivery. We use reliable carriers to ensure timely delivery.

We accept returns of both opened and unopened products
within 30 days of purchase. For more information, please refer to our Return Policy.

Some of our teas contain caffeine, such as those with green tea or yerba mate, while
others are caffeine-free. Please refer to the specific product description to determine if it contains caffeine.

Yes, some of our teas contain stevia, a natural sweetener that enhances the flavor without adding calories. Check the ingredient list on the product page for specific information.

Our teas are generally free from common allergens. However, we recommend reviewing the ingredient list and consulting with a healthcare provider if you have specific allergies.

Our teas have no calories per serving, making them a healthy addition to your daily routine.

We source as many organic ingredients as we can. Check the specific product information for the USDA organic symbol.

We source as many non-GMO ingredients as we can. Check the specific product information for the USDA organic symbol. All USDA organic product are GMO free.

Yes, our teas are vegan-friendly, made with plant-based ingredients and free from
animal products.

We source our ingredients from around the world, focusing on regions known for their high-quality and potent herbs. Specific sourcing information can be found on the product page.

Yes, all ingredients are rigorously tested for quality and purity to ensure they meet our high standards before being used in our products.

While our teas are made from natural ingredients, it's important to consult with a healthcare provider if you are taking any medications, as some herbs can
interact with certain drugs.

No, our teas are free from artificial additives, preservatives, and flavorings. We use only natural, high-quality ingredients.

Yes, our teas are made with gluten-free ingredients. However, they are processed in
facilities that may handle gluten, so it's important to check individual product details if you have severe gluten sensitivities.

Our teas generally have a shelf life of five years when stored in a cool, dry place away from direct sunlight. Please refer to the expiration date on the packaging
for specific information.

Yes, our teas are formulated to be safe for daily consumption. However, it's always best to consult with a healthcare provider if you have any health concerns or conditions.

We offer a 30-day money-back guarantee on all our products.
If you are not satisfied with your purchase, you can return it for a full refund.

To claim the guarantee, please contact our customer service
with your order details. They will assist you with the return process.

Our guarantee covers dissatisfaction with the product,
including quality and effectiveness issues.

To return a product, please contact our customer service for
instructions on how to proceed.

The main condition is that the return must be made within 30
days of purchase.

Yes, you can choose to receive a replacement product instead
of a refund if preferred.