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Herbaly is committed to high quality ingredients, blended in a way to deliver superfood nutrients to anyone looking to achieve optimum health.

Looking to order bulk tea products? Want to talk ideas? Have an idea for a new tea? Want to gives us some feedback on our product? Let's get in touch.

Frequently Asked Questions

HOW MUCH CAFFEINE IS IN TEA?

Caffeine content in tea varies with every cup. There are many factors that can affect the exact amount such as the region, weather conditions, and time of year the tea plant was harvested, as well as tea brewing methods such as water temperature and amount of time steeped. Please refer to the labelling on our products for a caffeine chart.

ARE ALL YOUR TEAS ORGANIC?

Absolutely! We always have been and always will be committed to offering only organic teas and are proud to offer such benefits to our customers.

HOW DO I BREW THE BEST TASTING CUP OF TEA?

Steeping your tea with care will result in optimal flavor and you’ll avoid any bitterness from over-steeping. Temperatures and steep time will vary per tea type and specific teas. For our Herbaly Wellness Collection we recommend steeping for 2-3 minutes per bag.

WHERE CAN I FIND THE EXPIRATION DATE ON YOUR PRODUCTS?

Great news! Tea doesn’t “expire.” Tea can be consumed for many years past its “best by” date when stored properly away from moisture and out of direct sunlight, though it will lose flavor over time. For best results look for the best before date on our labels.

HOW DO I KEEP MY TEA FRESH?

The most important rule for storing tea is to keep it away from any moisture and limit exposure to air and light. Exposure to air is the number one reason tea loses freshness.

HOW DO YOU DECAFFEINATE YOUR TEAS?

A carbon dioxide process is used to decaffeinate the teas, a natural alternative to methylene chloride. This process is also the only decaffeination method approved for certified organic teas.

DO YOUR TEAS CONTAIN ANTIOXIDANTS, POLYPHENOLS, OR NUTRIENTS?

We do not measure or make claims about nutritional value or antioxidant content in our teas. We encourage our customers to ask their doctor or their healthcare professional regarding any questions about the health properties of tea. Sencha green tea and turmeric are known to have active polyphenols, but we cannot guarantee this.

IS THE TEA IN TEA BAGS LOWER QUALITY THAN LOOSE LEAF?

While loose leaf teas are a larger cut than tea bag cut teas, this does not mean that tea bag cut teas are of a lower quality. Care and handling in the cultivation and processing determines the quality of the teas, not the size of the leaf pieces themselves. Since tea bag cut teas have more smaller particles, and therefore more surface area than loose leaf teas, they typically brew faster and stronger than loose leaf. You’ll find quality, delicious teas in all our lines, whether tea bag cut or loose leaf.

ARE THERE FLOWERS IN YOUR TEA?

We have lavender petals as an ingredient in the tea.

ARE YOUR TEAS KOSHER?

All of our teas are Kosher certified by Kosher Supervision of America.

ARE YOUR TEAS VEGAN?

All of our teas are vegan. Our packaging is also vegan and our facility and packing equipment does not process anything with animal products, so there is no risk of cross-contamination.

ARE YOUR TEAS GLUTEN-FREE?

All of our teas are gluten-free. Our packaging is also gluten-free and our facility and packing equipment does not process anything with gluten, so there is no risk of cross-contamination.

WHERE CAN I BUY YOUR TEAS?

The only place you can by authentic Herbaly tea is on our online store.